Privacy policy

2. Privacy policy

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We are committed to protecting your personal information. We comply with our obligations stated under the Australian Privacy Act 1998 (Cth).

3. Personal information

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• “Personal information” regards any information that can be used to identify you. This includes information such as your name, address, email address and telephone number.
• We may collect personal information from you where it is necessary for our functions and activities.
• Personal information may be requested or required in order to create an account, access or use Mosaica websites and/or applications.

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4. Other information

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• We may collect or ask you to provide other information that cannot be used to personally identify you, such as date or year of birth, gender, geographic location, computer capabilities, preferences, IP addresses, browser type, language, access times, referring web site addresses or information about visit and use of Service (e.g. page views, link clicks, session data).
• Collection of other or non-personal information may be acquired through cookies or third-party online tracking service providers and technologies (see “Cookies” below for more detail about the use of such technologies).
• Non-personal information may be combined with personal information.

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5. Use of information (Purpose)

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• We will advise you on the purpose for which any personal information is collected.
• The personal information you provide will allow us to: complete your registration; provide you access to Mosaica websites and/or applications and your account;  add or amend information which is listed in your account; send you relevant industry bulletins; alert you of new features or enhancements; handle/route your customer service questions or issues; notify you of upgrade opportunities and offers; notify you of other services that we or our related entities provide that are similar or related to Mosaica websites and/or applications; and/or give you updates about changes to Mosaica websites and/or applications, services or your account.
• We may use your personal information for internal marketing, profiling or demographic purposes within our corporate group, so we can adapt our services and develop new services to better suit your needs.
• Except where otherwise allowed by law, we will not use your personal information for any purpose other than that for which it was collected, or directly related. 
• We will not change the way we use your personal information unless you have given us permission to do so.

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6. Disclosure

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• We will not disclose your personal information to any person without your consent, except as outlined in this clause.
• We may disclose your personal information to third parties where we are authorised or required by law to do so, and in order to take action with respect to any suspected breach of the Terms of Service.
• We may disclose your personal information to affiliates or related entities for use by them for the purposes set out above. We may also disclose to a third party in the event that we sell this business to that third party.
• We may disclose your personal information to our employees and third parties who have been engaged to perform services for us relating to the functioning of Mosaica websites and/or applications. Any third party engaged by us is required to comply with the same obligations in relation to your personal information as we are under the Terms of Service.
• We may disclose the data which you provide to us for the purposes of using Mosaica websites and/or applications to third parties in order to verify the accuracy of that information.
• We may disclose any information that is not personal information to third parties at our discretion.

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7. Security

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• We are committed to ensuring the security of your personal information. We will take all reasonable steps to protect your personal information against loss, misuse, unauthorised access, modification or disclosure. However, we cannot guarantee the security of information transmitted over the Internet, or of personal information which is displayed on your account.
• We recommend that you take all necessary precautions to protect your personal information while you are online.

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